FAQs
Frequently Asked Questions
What Shipping Methods Are Available for Kitchen Cabinets in Canada?
We offer both standard and express shipping options across Canada. Larger cabinet orders are delivered via freight carriers to ensure safe handling. Local pickup is also available from select warehouse locations.
Do You Ship Cabinets Internationally?
Currently, we ship our kitchen cabinets within Canada only. However, if you are located near the US border, please contact our support team to discuss cross-border delivery options.
How Long Will It Take To Get My Cabinets Delivered?
Delivery times vary based on your location and order size. Typically, in-stock cabinets ship within 5–10 business days across Canada. Custom or made-to-order cabinets may take 3–6 weeks for delivery.
What Payment Methods Do You Accept?
We accept major credit cards including Visa, MasterCard, and American Express, as well as PayPal, Interac e-Transfer, and direct bank payments for large custom orders.
Is Buying Kitchen Cabinets Online Safe?
Absolutely. Our website uses SSL encryption and secure payment gateways to ensure your personal and financial information remains protected. We never store payment details on our servers.
How Do I Place an Order for Kitchen Cabinets?
You can easily browse our cabinet collections online, add your desired items to the cart, and proceed to checkout. For custom designs, you can also request a quote through our “Design Your Kitchen” page.
Can I Cancel or Modify My Cabinet Order?
If your order has not yet been processed or shipped, you may cancel or make changes by contacting our support team. Custom orders can only be modified within 24 hours of placement.
Do I Need an Account to Place an Order?
You can place an order as a guest, but creating an account allows you to track orders, view purchase history, and save your favorite cabinet styles for future reference.
How Do I Track My Cabinet Delivery?
Once your order is shipped, you’ll receive an email with a tracking number and carrier information. You can also log in to your account to monitor the delivery status of your cabinets in real time.
What Is Your Return or Replacement Policy?
If your cabinets arrive damaged or defective, please contact us within 7 days of delivery. We’ll arrange for a replacement or refund depending on the issue. Custom-built cabinets are non-refundable once production begins.